Improve posture and reduce back pain with The Diffusion Ergonomic chair range, providing the principle benefits of Corrigo design in an affordable package.
Available in three sizes, each chair is highly adjustable to suit the individual (see our sizing guide)
The Diffusion range includes the following features that allow it to adapt to provide maximum support and relief from pain: More information on the Diffusion is available if you click here.
- Extra Padded Backrest with inflatable lumbar support, adjustable in both height and support depth, to fit your own lumbar curve exactly
- Thoracic support (between your shoulder blades), promoting an upright posture
- Height adjustable Seat to adjust to your own sitting height.
- Adjustable backrest angle, from upright to relaxed backward angle to suit your own postural requirements
- Optional headrest that adjusts in height and and angle to provide support where your head needs it
- Free float or set backrest movement that can be adjusted to your own body weight
- Height and depth arms that allow full access to the desk and provide pressure relief for your shoulders, neck and spine.
- Waterfall edged seat with memory foam that prevents pressure on your thighs and behind your knees.
- Depth adjustable seat that adjusts to suit your thigh length.
If you would like help choosing your correct size and fabric, contact our advisory team on 0203 475 4510 or email firstname.lastname@example.org
Shipping and Returns:
For full terms and conditions please click here:
Delivery of Goods and Any Related Assembly Services
7.1 Corrigo chairs and back supports are bespoke and are made upon receipt of your order, in the UK. Our standard lead time is around 3 to 4 weeks from receipt of payment. The date of delivery of the Goods and carrying out of any related assembly services specified by the Company is an estimate only and time of delivery shall not be of the essence of the contract. The Company shall not be liable to the Customer for any loss or damages whether arising directly or indirectly by any delay in the delivery of the Goods or any related assembly services.
7.2 Delivery of the Goods shall be made to the Customer’s address as provided by the Customer in the relevant order made via the Website. The Customer shall make all arrangements necessary to take delivery of the Goods on the day notified by the Company for delivery.
7.3 The Customer must notify the Company in advance of any special delivery instructions which are required to enable the delivery company to successful deliver the Goods. The Company will not be responsible for failed deliveries.
7.4 When the Company and the Customer agree on a date to carry out any assembly services relating to the Goods (fitting and assembly) on site, the Customer shall make all arrangements necessary to be available to the Company at the agreed time and place.
7.5 The Customer will give the Company 24 hours notice of any change in the prior delivery arrangements. If the Company is not notified in time to any change to the delivery arrangements all reasonable costs for time and travel will be met by the Customer.
7.6 The Company can assemble the products for the Customer only at time of initial delivery, within the UK, providing this service is requested at the time of ordering the relevant Goods and at any additional cost stipulated in the order. Regrettably this service cannot be provided to Customers outside the UK.
7.7 The Company also provides free telephone support for Goods assembly queries, together with an online office set-up guide and an electronic manual.
7.8 There may be certain countries or territories to which the Company is unable to deliver, in this event the Company will inform the Customer and the Company reserves the right to refuse the Customer’s order and any monies paid to the Company in relation thereto will be refunded within a reasonable time.
8.1. Customer should note that in accordance with the following, the Customer should retain all packaging for the Goods which must be returned if claiming a refund. The Customer must use the Company’s courier service for returning the chair goods, unless agreed otherwise by the Company.
Chair purchases: Without prejudice to clause 9 below, the Company may offer a 14 day ‘buy and try’ sale or return period for chair purchases for Customers in the UK – if the Customer is not entirely happy with the Goods within the 14 day period just let the Company know and, providing the Goods are returned in original condition and in its original packing, the Company will accept the Goods back and provide a refund of the purchase price for the relevant Goods to the Customer. The Customer is, however, responsible for paying the initial delivery charge, currently £25 per unit of the Goods. With Goods ordered by Customers outside the UK, the Company generally cannot offer such a trial period and can only take the Goods back and provide a full refund in the event of a significant fault other than a fault caused by the Customer themselves. In the unlikely event of the Customer having any cause for complaint with either the Company’s customer service or the Goods the Company guarantees to fully investigate the complaint and reply to the Customer within 10 days of notification.
The Customer will need to contact the Company to arrange for the Company’s courier service to deliver the item back to the Company at the company’s cost. Please note the Customer will be responsible for the Goods until the Company can confirm receipt at the Company’s premises.
Mobile Back Support purchases: Without prejudice to clause 9 below, the Company may offer a 7 day ‘buy and try’ sale or return period for mobile back support purchases for Customers in the UK – if the Customer is not entirely happy with the Goods within the 7 day period just let the Company know and, providing the Goods are returned in original condition and in its original packing, the Company will accept the Goods back and provide a refund of the purchase price for the relevant Goods to the Customer. The Customer is, however, responsible for paying the return carriage charge. With Goods ordered by Customers outside the UK, the Company generally cannot offer such a trial period and can only take the Goods back and provide a full refund in the event of a significant fault other than a fault caused by the Customer themselves. In the unlikely event of the Customer having any cause for complaint with either the Company’s customer service or the Goods the Company guarantees to fully investigate the complaint and reply to the Customer within 10 days of notification.
8.5 Refunds in accordance with this clause 8 will be made within 14 days of receipt of the returned Goods, subject to them being in re-saleable condition. All refunds are subject to inspection of the Goods and confirmation that the items have been returned according to this refunds policy above. The Company will usually refund any money received from the Customer using the same method originally used by the Customer to pay for your purchase.
9. Cancellation Rights
9.2 Notwithstanding and subject to the refunds policy above and cancellation rights (if applicable) below), purchasers of ‘stock’ Goods will have the right to cancel orders within 24 hours of placing the order for the relevant Goods.
9.3 In the event that the Customer acts as a consumer as defined in the Consumer Protection (Distance Selling) Regulations 2000, the Customer has the consumer right to cancel any order for Goods placed on the Website from the date of the order until the end of seven working days from the day after the Goods are received by the Customer, for a full refund. This may only be done by the Customer sending an e-mail to the Company at any time after the Customer’s relevant order up to the end of that period, quoting “Cancellation” in the subject heading, and including the Customer’s email address, name, contact details, order number, and stating that the Customer wishes to cancel the relevant order. Cancellations received after this statutory cancellation period won’t be valid. If the order has already been despatched to the Customer at the time of such cancellation, any such cancellation will only be valid if the Customer then returns the relevant Goods to the Company within 28 days in such a way as to preserve the relevant Goods in the same condition as they were received by the Customer.
9.4 The Customer should note carefully that special bespoke orders placed for Goods to be made to the Customer’s personal specification cannot be returned for a refund or cancelled in accordance with the above Conditions in any circumstances.
9.5 The above cancellation right applies only to consumer Customers and not to business Customers.
10. Faulty Goods
10.1 The Customer should note that the Customer should retain all packaging for the Goods which must be returned if returning faulty Goods. The Customer must use the Company’s courier service for returning faulty Goods, unless agreed otherwise by the Company.
10.2 If for any reason you feel the item you have received is faulty please contact us as soon as possible to let us know that the item has a fault. Once the fault is identified we will ask you to return the item and provide a replacement. In the event that a replacement is unavailable (whether it be due to a discontinuation or end of line clearance) we will either replace it with a similar product or provide a full refund. If you are returning an item because it is faulty we will reimburse your return costs once we have inspected and confirmed the item has a fault.
10.3 If you wish to make a return, you must contact us to arrange collection. Please note that you must retain the original packaging, without which we will be unable to collect it.